Distance Learning Tech Support

For fastest response from 7:00 am to 9:00 pm: Email TechHelp@pasco.k12.fl.us

If you can’t email, call: 813-794-2859 Monday-Friday. (If lines are busy, leave a message. We’ll respond as quickly as possible)

Live chat is available from 7:00 am to 9:00 pm Monday-Friday at: Technology Help Desk Live Chat (Look for the green chat box in the lower right hand corner of the screen)


Staff: To Find Parent Pin & Student Passwords:

  • Search Student Name
  • Scroll down to Parent Information field on right hand side of screen
  • You will find the student password and parent pin located here (all parent PINS have been both emailed and mailed home)

Parents: If you need additional help, please email mystudenthelp@pasco.k12.fl.us and include your phone number in the email. Thanks!